SHIPPING POLICY

Thank you for shopping with MerryDoodle.

This Shipping Policy explains how orders placed through merry-doodle.store are processed and delivered.

1. Order Processing

Orders are processed after payment has been successfully authorized.

Processing times may vary depending on order volume, product availability, seasonal demand, weekends, holidays, and fulfillment operations.

Once your order has been prepared for shipment, you may receive a shipping confirmation containing tracking information when tracking is available.

2. Estimated Delivery

Delivery estimates shown on our website, product pages, checkout, or shipping confirmation are estimates rather than guaranteed delivery dates.

Actual delivery times may vary because of:

• Carrier delays;
• Customs procedures;
• Seasonal demand;
• Weather conditions;
• Incorrect or incomplete addresses;
• Transportation disruptions; or
• Other circumstances outside our reasonable control.

Placing an order confirms that you understand that estimated delivery times are not guaranteed unless expressly stated otherwise.

3. Shipping Destinations

We ship to destinations that are available during checkout.

Available shipping methods and costs may vary depending on the destination and the products ordered.

4. Tracking

When tracking is available, tracking information will be sent to the email address associated with the order.

Tracking information may take some time to update after a shipping label is created.

5. Incorrect Addresses

Customers are responsible for providing a complete and accurate delivery address.

If you notice an error in your shipping information, contact us immediately at:

themerrydoodle@gmail.com

We will attempt to update the address when possible, but we cannot guarantee changes after an order has entered fulfillment or has been shipped.

MerryDoodle is not responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.

6. Packages Returned to Sender

If a shipment is returned because of an incorrect address, refused delivery, failure to collect the package, or another customer-related issue, additional shipping charges may apply before the order can be resent.

7. Lost Packages

If you believe your shipment has been lost, contact us at themerrydoodle@gmail.com with your order number.

We may investigate with the shipping carrier or fulfillment provider before determining whether a replacement or refund is appropriate.

8. Packages Marked as Delivered

If tracking shows that a package was delivered but you cannot locate it, please:

• Check around the delivery location;
• Check with household members or neighbors;
• Verify the shipping address on the order; and
• Contact the carrier when appropriate.

If the package still cannot be found, contact us and we will review the situation.

9. Customs, Duties, and Taxes

International shipments may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country.

Unless otherwise stated during checkout, these charges are the responsibility of the recipient.

10. Contact

For questions regarding shipping or delivery:

Email: themerrydoodle@gmail.com
Website: merry-doodle.store